Privacy policy.

Last updated: 2025-05-15

Your privacy is important to us. This privacy policy explains how we collect, store, and use your personal data.

1. Data Collection

• We collect personal data such as your email, preferences, and basic account information during registration or usage.

• Coaching content is also stored, but user data and coaching content are kept separately.

2. Anonymity and Data Usage

• A direct connection between coaching sessions and specific individuals is not possible unless the user voluntarily includes identifiable data in the coaching conversation.

• Coaching sessions may be used anonymously for:

  • Improving the software

  • Developing future products or features

3. Purpose and Legal Basis

• Your personal data is used for account management, support, and providing you with coaching services.

• The legal basis for processing your data is your consent and our legitimate interest in improving our product.

4. Data Storage and Retention

• Coaching data is stored securely and separately from user data.

• If a user deletes their account, we reserve the right to retain anonymized coaching data for improvement purposes.

5. Age Policy

• The service may be used by individuals of all age groups. However, parents or guardians are encouraged to supervise minors.

6. Your Rights

You have the right to:

• Request access to your data

• Request correction or deletion

• Withdraw your consent at any time

Please contact us at feedback@the-coach.ai for data requests.

7. Data Hosting and International Transfer

• All data is hosted via third-party cloud providers and may be processed in countries outside the EU.

• We take appropriate security measures to ensure data protection compliance.

8. Cookies and Analytics

• We may use cookies to enhance user experience and understand usage patterns.

• You can opt out of non-essential cookies at any time through your browser settings.